3rd level Infrastructure Engineer - Digital Workplace

About Us

At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

We have an opportunity available for a 3rd level Infrastructure Engineer – Digital Workplace role in Employee Experience, supporting the platforms & systems used by our employees across the country.

In this role, you will support the platforms and endpoints used by corporate and branch users in New Zealand to ensure they are available, stable, up-to-date, secure and productive endpoint devices.

Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.

Role Location: MDC 100 Eastwood, Quezon City

Role Type: Permanent, Full-time

Work hours: New Zealand work hours

What will your day look like

As 3rd level Infrastructure Engineer, your responsibilities will include the following:

• 3rd level Desktop and Server Operating System support including deployment, troubleshooting, Group Policy, Intune policy, Active Directory and Entra ID
• Virtual Desktop Infrastructure support – Citrix (VDI, PVS, ADC etc)
• Azure W365 Cloud PC support
• Application and update deployment – SCCM and Intune
• An interesting mix of incident response, planned Change work and Agile projects
• Work with our key stakeholders – Application owners, cybersecurity, Commodity Compute, Change Management – and of course our customers; ANZ Employees.

What will you bring

To grow and be successful in this role, you will ideally bring the following:

• 3rd level experience and qualifications with the technologies above
• An understanding of ITIL, ITSM, IT security practice, Agile projects.
• A knowledge of Microsoft's Azure ecosystem
• Have excellent problem-solving skills
• Works well in a team and has a can-do attitude
• A customer-centric approach

In terms of work ethic and attitude we want people who:

• Are keen to work in a high performing, collaborative environment
• Are always willing to lend a helping hand, even outside of your squad, project, or area of expertise
• Have a growth mind-set, can embrace on-going change, and can constantly challenge themselves to try something new or unfamiliar

So why join us

ANZ provides banking and financial services and operates across more than 30 markets. We are among the top 4 banks in Australia, the largest banking group in New Zealand and Pacific, and among the top 50 banks in the world. With more than 2,000 people, our team in Manila plays a critical role in executing our strategy and in delivering what matters most to our customers and the bank. We continue to grow our professional services capabilities to support our customers around the world. Our expertise and services make us a bank, and our people, purpose, and culture makes us ANZ. We're proud of the inclusive culture we're renowned for where 90 percent of our people feel they belong.

We provide our people with a range of benefits including access to health and wellbeing services. We also have flexible working options so that our people can make work, work for them.

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.com/careers/