Learning Management System (LMS), Apis, CSS, Saas, Scorm, Hubspot, HTML, Web, Browser troubleshooting, Jira Service Management, xAPI, AICC, zendesk, intercom, Freshdesk, Tin Can

installation manuals, basic electronic fault finding, USB devices, IT electronics, Soldering, Software, ARM microcontrollers, Wiring, Electrical Wiring, IT customer support, technical support, resistor networks, Automotive Electronics, Microcontrollers, Drivers, problem-solving skills, technical user guides, Arduino, voltage dividers, troubleshooting Microsoft Windows, Circuit Design

Windows Server, Routers, Network Security, Switches, Ccna, Servers, Monitoring Tools, Storage, Linux, Firewalls, Network Administration, Ccnp, CompTIA Network+, Troubleshooting, Technical Support, Virtualization platforms

CSS, Saas, Jira, HTML, Sql, Javascript, Salesforce, Meta, digital marketing operations, Google Campaign Manager, Technical Troubleshooting, ad operations, data feeds, APIs integrations, Customer Support, Adobe, zendesk

Customer service practices, data integrity, Troubleshooting, Social media platforms

account resolution , Negotiation, Bpo, My Account troubleshooting, Collections

Hardware Troubleshooting, CRM ticketing platforms, Zendesk CRM

Microsoft 365 administration, Infrastructure troubleshooting, CompTIA A+ Certification, Ticketing System for incident and request management

ticketing systems , Monitoring Tools, communications monitoring, SIP call routing, collaboration platform support, Telephony, Troubleshooting, operational support procedures, telecommunications infrastructure, voice conferencing

Troubleshooting Skills, cold calling, voice lead generation, Appointment Setting