Microsoft Intune, Powershell Scripting, Health monitoring and remediation, Omnissa Workspace ONE UEM, Patching and Vulnerability Operations, Incident Problem Change management

Servicenow, scripting and automation capabilities in ServiceNow, IT service management principles and workflows, troubleshooting and root cause analysis of software issues, incident problem and change management processes within ServiceNow, customize and configure ServiceNow modules

AWS EKS, Vulnerability Management, System Monitoring, AWS Fargate, Jenkins, Git, Bitbucket, Atlassian Jira, Dynatrace, Kubernetes, AWS Cloud services, GitOps, IaC principles, ITIL Change Problem and Incident Management, CI CD environments, AWS native services, application monitoring solutions, ServiceNow SNOW

Itil Framework, Leadership, People Management, Service Desk IT support, Coaching

suiteflow , Software Development Lifecycle, Netsuite, Incident And Problem Management, Analytics, SuiteScript 2.x, SuiteTalk, governance and concurrency model, role and permission model, saved searches, Root Cause Analysis