Basic computer literacy, CRM or ticketing tools, Office software, Data Entry

Email, Phone, multi-screen setups, chat platforms, Chat, crm software

customer service, phone support, live chat support, Email Support

communication via phone and email, CRM Tools, customer service

ticketing platforms, customer support software, Google Workspace, Microsoft Office Suite, Crm Systems

Shopify, Email, Instagram, facebook

Ms Office, Web browsers, Internal ticketing systems, Active Listening, Basic computer literacy, Typing speed minimum 40 WPM, Problem-solving, Fluent English spoken and written

Agoda, mailchimp, Airbnb, TikTok, Social media content creation, Canva, Video Editing, Instagram, Spreadsheets, Direct Booking platforms, facebook, CRM Tools, Google Workspace, CapCut

billing systems , internet services, Basic knowledge of telecommunications products, Proficiency in Microsoft Office, crm software, Customer service excellence, Technical Troubleshooting