Basic computer literacy, CRM or ticketing tools, Office software, Data Entry

Technology Support, Client Communication, Documentation Compliance, HIPAA compliance, Scheduling Coordination

Outlook, Excel, Word, Microsoft Office Suite

banking CSR experience, BPO experience, Attention To Detail, problem-solving abilities, Customer Service Skills, Communication Skills

Home Loan Mortgage, Bpo, Customer Service, Insurance, US customer service, Problem-solving, Communication

Basic computer and navigation skills

Salesforce, Client Central

Cloud Applications, It Outsourcing, Security, modern workplace, Business Process Outsourcing