Solid understanding of the Lead to Cash Sales process, Basic understanding of Salesforce Service functionality, Basic understanding of CRM concepts and SaaS business models, Familiarity with Jira, Familiarity with Lightning App Builder, Familiarity with CPQ configuration

Salesforce Configuration, Process Automation, Salesforce Lightning Flow Builder

Sales Cloud, Service Cloud, Salesforce Configuration, Salesforce Administration, Salesforce support, Salesforce Maintenance

conga , Salesforce Configuration, Flows, Page Layouts, Data Loader, Workflows, Devops Tools, Record Types, Salesforce releases, integrated applications, security reviews, Change Control, app builder, FormAssembly, health check, custom and standard objects, FormStack, data integrity, approval processes, Formulas, fields, installed packages, data validation rules

Uat, Jira, Validation Rules, Sandboxes, Salesforce Management, Record types and page layouts, Fields and relationship, Basic flows, Release management concepts, Production, Standard vs custom objects

Salesforce Administrator, Salesforce Lightning, APEX, Visualforce, Salesforce Cpq, Einstein Analytics