Github, Salesforce Configuration, JIRA, System Troubleshooting, Salesforce Administrator, Bitbucket, Gitlab, Mulesoft, user requests, issue resolution, release management processes, Salesforce access management, OwnBackup, CI CD concepts

Sales Cloud, Service Cloud, Salesforce Configuration, Salesforce Administration, Salesforce support, Salesforce Maintenance

Automation Tools, Salesforce, AI tools, Flow Builder, Salesforce Flows, RingCentral, Process Optimization, Jitterbit