Your Telco Career Starts Here | ₱21K | TTEC Bacolod
TTEC Customer Care Management Philippines Inc- Posted 10 hours ago
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Job Description
Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Bacolod, you'll be a part of bringing humanity to business. #experienceTTEC.
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!
We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Bacolod, Monday to Friday from 10am to 3pm at Level 2 Robinsons Cybergate Center, Araneta Avenue, Singcang Airport.
What You'll be Doing
Do you have a passion for helping others and giving them peace of mind In this role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customers experience being just average or an exceptional one. Your experience in the industry is valued here.
During a Typical Day, You'll
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
- Completed senior high school or two years in college
- Requires at least 12 months BPO experience
- Recognize, apply and explain your product or service knowledge
- Computer experience
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit https://mybenefits.ttec.com/phl/ for more information.
More Info
Key Skills
About Company
Who we are (values, mission, purpose)
We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level.
Our DNA At TTEC, our purpose, vision, mission, and values guide who we are and who we aspire to be, serving as the building blocks for the way we conduct business and build relationships.
Our Purpose Deliver humanity to business.
Our Vision Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships.
Our Mission Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.