Workforce Supervisor_Manila

About the Role:

The Workforce Supervisor based in Manila will play a pivotal role in overseeing and optimizing workforce operations within the professional, scientific, and technical services sector. This position is responsible for ensuring that staffing levels meet organizational demands while maintaining high standards of employee engagement and productivity. The role requires close collaboration with external stakeholders to align workforce strategies with broader business objectives. The Workforce Supervisor will analyze data trends to forecast staffing needs and identify opportunities for process improvements. Ultimately, this position aims to create a dynamic and efficient workforce environment that supports the company's growth and operational excellence.

Minimum Qualifications:

• Bachelor's degree in Business Administration, Human Resources, or a related field.


• Proven experience in workforce management or supervision within a professional services environment.


• Strong proficiency in data analysis and workforce management tools.


• Excellent interpersonal and communication skills for effective stakeholder management.


• Ability to work in a fast-paced environment and manage multiple priorities.

Preferred Qualifications:

• Experience working with international teams or in a global business setting.


• Familiarity with advanced data analytics software and reporting tools.


• Demonstrated success in leading diverse teams and driving employee engagement initiatives.


• Knowledge of labor laws and compliance standards relevant to the United States and the Philippines.

Responsibilities:

• Manage daily workforce scheduling and allocation to meet project and client requirements.


• Coordinate with external stakeholders, including clients and vendors, to ensure alignment of workforce plans and expectations.


• Monitor workforce performance metrics and conduct data analysis to identify trends and areas for improvement.


• Lead, mentor, and develop team members to enhance their skills and promote a positive work culture.


• Collaborate with cross-functional teams to implement workforce strategies that support business goals.

Skills:

The required skills of external stakeholder management, people skills, and data analysis are integral to the Workforce Supervisor's daily activities. Effective external stakeholder management ensures seamless communication and collaboration with clients and partners, which is essential for aligning workforce strategies with business needs. Strong people skills enable the supervisor to lead and motivate their team, fostering a productive and supportive work environment. Data analysis skills are used to interpret workforce metrics, forecast staffing requirements, and identify operational efficiencies. Preferred skills such as project management and advanced analytics further enhance the supervisor's ability to implement strategic initiatives and drive continuous improvement.