We are looking for a Workforce Manager to lead workforce planning, allocation, and optimization efforts, ensuring the right talent is deployed to meet operational and project requirements. This role will oversee third-party workforce governance, vendor management, and provide data-driven insights to support strategic decisions. If you have strong analytical skills, vendor management experience, and a passion for workforce optimization, we'd love to hear from you.
Key Responsibilities
Workforce Planning & Allocation
- Lead third-party workforce data analysis to support strategic decision-making.
- Align workforce planning with operational and project requirements.
- Recommend workforce solutions based on resourcing models and assign talent within SLAs.
- Develop dashboards and reports on workforce trends, costs, and performance.
Third-Party Workforce Governance
- Support policy development and risk mitigation strategies for third-party engagements.
- Maintain and update workforce database/inventory.
Vendor Management
- Engage accredited vendors and monitor proposals.
- Enforce SLAs, ensure compliance with budget and approvals, and facilitate vendor selection.
- Monitor vendor performance and resolve issues as needed.
Team Collaboration
- Provide guidance and mentorship to junior team members.
Qualifications
Education:
- Bachelor's degree in Psychology, Behavioral Science, Business Administration, Industrial Engineering, or related field.
Experience:
- Minimum of 5 years in workforce planning, third-party staffing, managed services, or vendor management.
Skills:
- Advanced MS Excel proficiency.
- Data visualization and analytics (Power BI, Tableau).
- Experience automating repetitive tasks (report generation, talent matching).
- Strong analytical, communication, and stakeholder engagement skills.
