Workforce Management Manager

Responsibilities:

• Manage workforce planning and resource allocation for effectiveness
• Supervise teams to achieve successful project execution
• Mentor staff to develop their skills and knowledge
• Collaborate with stakeholders to align project objectives
• Analyze operational processes to identify areas for enhancement
• Foster a culture of continuous learning and development
• Manage project timelines and deliverables effectively
• Lead initiatives that enhance operational effectiveness

Qualifications:

• Bachelor's Degree in Management
• 7 years of experience in Business Process Outsourcing or related work
• Working knowledge of Microsoft Office Suite
• Competence in Digital Tools like Alteryx, PowerBi, Tableau
• Experience in audit-related processes and analysis
• Committing to continuous training and proactive learning