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Workforce Management Lead – Partnerships, SCommerce

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Job Description

Job Description:

  • Forecasting & Planning: Govern workforce forecasts based on projected orders to ensure daily headcount fulfillment.
  • Partner Management: Act as primary liaison with agency coordinators on manpower supply performance targets, and compliance.
  • Attendance & Performance Monitoring: Report daily attendance health checks, highlight pain points, and recommend both short-term fixes and long-term solutions
  • Performance Reviews: Conduct regular partner evaluations to improve attendance, productivity, and service delivery.
  • Cross-Functional Alignment: Work with WH Operations, Ops Support, Expansions, OperationalExcellence, BI, and Finance to address demand changes and operational gaps.
  • Process Improvement: Partner with Workforce Support to implement systems and enhance processes.
  • Compliance: Ensure workforce practices meet labor regulations.
  • Mobility: Proactively visit warehouses in Bulacan, Laguna, and other sites.

Requirements:

  • Bachelor's degree in any field.
  • Experience in Workforce Planning, Vendor/Agency Management, or Partnerships within Warehouse, E-commerce, or Logistics preferred.
  • Skilled communicator with the ability to influence stakeholders
  • Knowledgeable in labor regulations and workforce forecasting
  • Willing to travel to multiple warehouse locations

More Info

About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 125104339

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