Workforce Counselor

Overview

A specialized Workforce Counselor role focused on designing, implementing, and evaluating learning initiatives that promote both professional growth and mental well-being within the organization. This position combines traditional L&D responsibilities with a specific emphasis on mental health awareness, communicating around mental health, mental health first aid, stress management, psychological health and safety and similar topics. Reports to the L&D Manager and supports HR, well-being, operational and functional areas across the organization.

Functional Responsibilities

• Develop and deliver comprehensive learning programs and training sessions on mental health awareness, stress and psychological safety (or other topics as required)
• Lead the implementation and management of mental health first aid and ally programs regionally
• Create innovative learning experiences
• Facilitate workshops and discussions promoting open dialogue about mental health
• Support the implementation of regional and global L&D strategies
• Design and maintain eLearning content in the LMS
• Provide regular monitoring, evaluation and reporting on program effectiveness and completion rates

Educational Attainment

Bachelor's degree in Learning & Development, Psychology, HR, Social Work, Occupational Health, or related field

Years of relevant experience

3-5 years of L&D experience with experience of mental health in the workplace

Technical/Niche skillset required

• Proven experience in instructional design and training delivery
• Proficient English language skills (B2+ level)
• Advanced proficiency in MS Office and Google Workspace
• Experience with Learning Management Systems (LMS)
• Certifications or qualifications in mental health and well-being (preferred)

List of soft skills required

• Strong interpersonal and communication skills with ability to build rapport
• Demonstrated commitment to mental health advocacy and awareness
• Evidence-based approach to L&D program development
• Excellence in presentation and facilitation
• Ability to work independently and as part of a global team
• Strong project management and organizational skills
• Adaptability and resilience in a dynamic environment
• Cultural sensitivity and awareness
• Commitment to continuous learning and professional development
• Results-