Workday Analyst

The Digital Experience Analyst (Workday) is responsible in handling / supporting Product x Process Design Enhancements and Defect Management globally, primarily for Workday. This includes, but is not limited to, the following Workday functions: HR Core (Hire to Termination), Absence, Security Design & Governance, Reporting Design, Performance & Talent, and Compensation.

Key Responsibilities

• Develop and execute innovative digital experience strategies in alignment with the company's overall goals and objectives.
• Conduct thorough research and analysis of customer behavior and preferences to inform digital experience design decisions.
• Collaborate with cross-functional teams to ensure seamless integration of digital experience initiatives across all channels.
• Continuously monitor and optimize digital experience performance using data-driven insights.
• Stay up-to-date with industry trends and best practices to ensure the company remains at the forefront of digital experience innovation.
• Lead the development and implementation of digital experience strategies and solutions for HR systems and processes
• Collaborate with stakeholders to identify business needs and translate them into system and reporting requirements
• Recommend system features and solutions considering priorities and tradeoffs, and help drive alignment among stakeholders
• Drive employee-centric focus to provide the best experience, partner with technology, service delivery teams, global experience owners and corporate stakeholders to ensure ease of understanding
• Develop and deliver comprehensive communication plans to promote awareness of change and feature releases
• Ensure all functional and technical specifications are in sync and troubleshoot system issues and change requests
• Serve as a subject matter expert on HR digital products processes and functionality globally
• Support partnerships with Global and Regional IT and HR Systems Change Management on resolution of system issues and change requests
• Align functional and technical HR systems application strategies and visions into actionable and measurable operational plans
• Lead business process continuous improvement efforts across core HR systems and partnering with HR leaders to ensure compliance with Corporate Services and Global Services HR standards

Required Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 2-4 years of experience in digital experience analysis or a related field.
• 2-4 years of experience in HR systems and processes, with a focus on Workday
• Bachelor's degree or equivalent in a related field
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
• Excellent communication and collaboration skills with the ability to work effectively with cross-functional teams.
• In-depth knowledge of digital experience design principles and best practices.
• Strong project management and analytical skills
• Attention to detail & accuracy is a must
• Proficiency in Excel is required
• Ability to work under pressure, multi-task, and meet deadlines
• Demonstrate a high degree of confidentiality and sensitivity to compliance-related matters
• Demonstrate ability to handle ambiguity and fluid situations, demonstrating a pragmatic approach
• Knowledge of standard business practices and professionalism in a customer service environment are essential
• Willing to work in a mid shift schedule
• Willing to work in a hybrid set up at BGC, Taguig
• Okay with 6 months initial contract