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PRIMARY RESPONSIBILITIES:
Wintel Administration
o Administer and maintain Windows Server environments (AD, DNS, DHCP, GPO).
o Perform routine patching, updates, and system health checks.
o Monitor and troubleshoot server performance and availability.
o Support virtualization platforms (VMware, Hyper-V).
Cloud Infrastructure Support
o Assist in managing cloud resources (Azure, AWS).
o Monitor cloud workloads and assist with provisioning and scaling.
o Support cloud backup and disaster recovery configurations.
o Maintain documentation for cloud configurations and procedures.
Backup Operations
o Administer backup tools (e.g., Veeam, Commvault).
o Monitor backup jobs and resolve failures or alerts.
o Perform regular restore tests and ensure data recoverability.
o Maintain backup schedules and retention policies.
Maintenance & Monitoring
o Use monitoring tools to track system health and performance.
o Respond to incidents and service requests related to servers and backups.
o Maintain asset inventory and configuration documentation.
Security & Compliance
o Apply security patches and follow hardening guidelines.
o Support audit and compliance activities (e.g., access reviews, backup logs).
o Ensure systems meet internal and regulatory standards.
Behavior abilities:
1. 10 years experience in infrastructure, 5+ years of experience in workstation build and automation
2. Self-motivated, eager to learn in the IT profession
3. Problem-Solving and Analytical Thinking
4. Sense of Accountability and ownership on the environment supported
5. Adaptability, flexibility on technology deployed and utilized through keeping updated with evolving technologies and best practices
6. Team player must be able to work with people within and outside of the IT department.
7. Customer service oriented
8. Excellent communication skills, verbal and written. Fluent English-speaking mandatory
9. Ability to analyze and synthesize situations and understand the business constraints
Technical Environment:
Operating Systems & Platforms:
o Windows Server 2016/2019/2022 Active Directory, DNS, DHCP, Group Policy
o VMware vSphere/ESXi, Microsoft Hyper-V
o Patching and Firmware upgrades
Cloud Platforms
o Microsoft Azure (IaaS, PaaS, Azure AD, Azure Backup
o AWS (exposure to EC2, S3, IAM)
o GCP (optional
o Hybrid cloud connectivity and monitoring
Backup & Recovery Tools
o Veeam Backup & Replication
o Commvault or Veritas NetBackup (as applicable)
o Backup scheduling, retention policies, and restore testing
Storage Systems
o SAN/NAS solutions (NetApp, Dell EMC, HPE)
o Storage protocols: iSCSI, NFS, SMB
o Basic performance tuning and capacity monitoring
Monitoring & Management
o SolarWinds, SCOM, Nagios, or equivalent
o ITSM tools (ServiceNow, BMC Remedy)
o Patch management and system health reporting
Security & Compliance
o Antivirus and endpoint protection tools
o Vulnerability scanning (Qualys, Tenable)
o Basic exposure to SIEM tools (e.g., Splunk, Sentinel)
Scripting & Automation
o PowerShell (basic to intermediate)
o Exposure to automation tools (Ansible, Terraform) is a plus
New York Global Consultants Inc. (DBA: NYGCI) is an innovative technology services company, delivering quality services to commercial and government clients. Our major capabilities include IT Professional Services, Data Protection Services, ERP Services and Enterprise Application services. Our Strategy is to leverage our capabilities in business, technology & operations to help our customers meet their IT goal. NYGCI’ mission is to let our customers maximize their performance through our excellent IT Professionals. For more than a decade, NYGCI has proven its capabilities to Fortune 500 clients. Since 2013, NYGCI has expanded its services to state and federal government agencies.
Job ID: 135906505
