Windows Lead

Desired Competencies (Technical/Behavioral Competency)

Must-Have

• Around 6 to 15 years of domain experience managing AD, Windows, VMware, Hyper-V
• Extensive and hands-on knowledge in all facets of AD-related tasks and activities.
• Extensive and hands-on experience on VMware environment
• Thorough understanding on creation and modification of GPO policies
• Extensive experience in vulnerability management
• Experience in monitoring and auditing systems
• Ability to deploy, manage, and operate scalable, highly available, and fault-tolerant systems
• Experience working in both a private or public cloud environment
• Administering a Microsoft Windows 2008 and 2012 R2 active directory domain using standard Microsoft snap-ins such as Active Directory Users and Computers, Domains and Trusts, Sites and Services, Active Directory replication, and others as necessary.
• Understanding of FSMO Roles
• Creating objects, shares, groups in active directory
• Microsoft Distributed File System
• Microsoft Distributed File System Replication
• Microsoft File/Print services
• Experience managing Active Directory-integrated DNS and DHCP solutions.
• Improve AD processes and automate repetitive tasks wherever feasible.
• Configuring and maintaining WSUS and/or SCCM server
• Excellent writing skills with a proven background in writing documentation & presentations
• Experience developing scripted solutions using Microsoft PowerShell.
• Installation of ESX Servers, vCenter Server and vSphere Client
• Extensive knowledge in advance features of ESX VMOTION, SVMOTION, HA and DRS.
• Excellence in Customer interaction
• Experience in Data Centre operations.
• Outstanding communication/presentation skills
• Excellence in strategic and analytical problem solving
• Experience in Operations/Consulting background
• Should be Individual Performer and team player

Good-to-Have

• Microsoft Certification

Responsibility of / Expectations from the Role

1 Overall accountability for the technical support for Infrastructure services delivery for the client

2 Leading the service delivery technical team, managing conflict and ensuring the team's processes and tasks are carried out efficiently

3 Identifying customer needs and overseeing service delivery within the business context

4 Ensure all resources engaged are effectively utilised for delivering services meeting the agreed SLA and KPI