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WFM Analyst-Real Time

IBEX Global Solutions (Philippines) Inc.
Philippines, Manila
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Job Description

Overview


The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analyst manages the performance of the call center according to any contractual agreements and internal goals the focus is to create positive experiences for customers while maintaining an efficient call center enterprise.

More Info

Job Type:
Permanent Job
Industry:
IT/Computers - Software
Function:
Call Center Management
Employment Type:
Full time

Job ID: 145977247

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Last Updated: 19-05-2026 03:41:19 AM
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