Location: SM Aura, Taguig (100% Onsite)
Schedule: Night Shift (Monday–Friday)
Salary: Competitive Salary
Join Our Luxury Travel Team!
Prestige: Create bespoke travel experiences for discerning global clientele and become part of a team redefining luxury travel at the highest level.
Rewards: Enjoy a competitive compensation package, attractive incentives, and the opportunity to craft unforgettable journeys in a world-class environment.
Job Responsibilities
- Deliver exceptional support to VIP and high-net-worth travelers.
- Handle urgent travel requests, itinerary changes, cancellations, and travel disruptions.
- Coordinate with hotels, travel partners, and suppliers to ensure seamless travel experiences.
- Resolve client concerns while maintaining exceptional service standards.
- Communicate with clients via phone, email, and WhatsApp.
- Utilize Salesforce or CRM tools to manage client requests and travel arrangements.
Qualifications
- At least 5 years of experience in Luxury Travel, Hospitality, Concierge, Reservations, or Premium Client Services.
- Experience supporting VIP, executive, or high-net-worth clientele.
- Excellent communication, relationship-building, and problem-solving skills.
- Ability to thrive in a fast-paced, high-touch client environment.
- Salesforce or CRM experience is an advantage.
- Willing to work 100% onsite in SM Aura, Taguig on a night shift schedule.
