Warehouse Manager

The Warehouse Manager leads all warehouse operations within SomnoMed Philippines Inc.s (SPI)

medical device manufacturing facility. The role is accountable for the safe, accurate, and fully

compliant receipt, storage, handling, traceability, and internal distribution of raw materials,

components, WIP, and finished medical devices — including sterile, temperature-sensitive, and

hazardous materials — in line with ISO 13485, GMP, and GWP requirements. The Warehouse

Manager directly supervises the Warehouse team, building a culture of quality, safety, and

continuous improvement. The role will report to Supply Chain Manager.

Job responsibilities:

Warehouse Operations

- Plan, direct, and supervise all day-to-day warehouse activities — receiving, quarantine

management, storage, picking, kitting, packing, and internal distribution — in full

compliance with approved SOPs and regulatory requirements.

- Maintain physically segregated and visually controlled storage zones for all material

categories; ensure environmental conditions (temperature, humidity) are monitored

continuously and any excursion is documented and escalated promptly.

- Ensure all material transactions are recorded accurately in real time within the

ERP/WMS (NetSuite/All Access); investigate and correct discrepancies without delay.

- Oversee complete and accurate shipping documentation for all inbound and outbound

transfers; maintain warehouse equipment in safe working condition through scheduled

preventive maintenance and calibration

Receiving & Incoming Quality Control Interface

- Manage the complete inbound receiving process: verify deliveries against approved

POs, apply quarantine controls immediately upon receipt, and coordinate with RAQA on

IQC staging and release.

- Process approved materials to designated ERP/WMS locations promptly following

RAQA release; manage the Return-to-Vendor (RTV) process for rejected materials with

full traceability.

- Investigate and document all receiving discrepancies through the NC/CAPA system;

submit receiving documentation to Finance & Admin within agreed cycle times.

Inventory Control & Accuracy

- Design and execute a risk-based cycle count program across all product categories and

locations; investigate variances using formal RCA and implement corrective actions to

prevent recurrence.

- Lead annual full physical inventory counts; manage the counting methodology, system

freeze, reconciliation, and reporting to Supply Chain Manager and Finance.

- Enforce FIFO/FEFO disciplines across all warehouse zones and ERP/WMS pick

transactions; ensure all materials are continuously and unambiguously identified with

batch/lot numbers, expiry dates, and QC status from receipt to dispatch.

- Monitor inventory levels against safety stock thresholds; proactively communicate

replenishment requirements to Procurement and Planning; escalate critical shortage

risks with quantified production impact.

Sterile, Cold-Chain & Hazardous Materials Management

- Enforce validated storage and handling protocols for all sterile and temperature sensitive materials; respond to excursion events per defined procedures including

quarantine, deviation documentation, and RAQA notification.

- Oversee receipt, labeling, segregation, storage, transfer, and disposal of all hazardous

materials in compliance with OSHA, DENR, and SPI HAZMAT procedures; maintain

current SDS/MSDS records and certified HAZMAT-trained personnel.

Compliance, QMS & Documentation

- Ensure all warehouse operations comply with ISO 13485, GDP/GWP, OSHA, DENR,

and all applicable SOPs and quality plans; maintain all SOPs and work instructions in a

current and controlled state.

- Manage all quality records — receiving, material movement, temperature monitoring,

calibration, deviation, training, NCRs, CAPA — to be complete, legible, and retrievable

on demand for the required retention period.

- Identify, contain, and escalate non-conformances through the SPI NC/CAPA system;

lead RCA and provide evidence of corrective action completion to RAQA within defined

timelines.

- Maintain warehouse operations in a permanently audit-ready state; serve as primary

auditee for FDA, ISO 13485, MDSAP, and customer quality audits; conduct at minimum

monthly self-inspection walkthroughs with documented findings tracked to closure.

- Initiate and manage Change Control Orders for all planned changes to warehouse

layout, equipment, environment, or procedures before implementation.

Facility, Safety & Equipment

- Implement and sustain 5S across all warehouse areas; champion a zero-harm safety

culture through daily toolbox talks, safety walkdowns, and immediate intervention on

unsafe acts or conditions.

- Ensure all powered equipment is operated only by certified personnel; enforce LOTO

procedures and PPE compliance as non-negotiable safety standards.

- Report all workplace incidents to Supply Chain Manager, EHS, and HR immediately; lead incident investigations using structured RCA and verify corrective actions before

resuming the affected activity.

Team Leadership & Development

- Directly supervise the warehouse team; establish clear performance expectations,

conduct regular one-on-one coaching, and maintain Individual Development Plans

reviewed at least quarterly.

- Conduct an annual Training Needs Analysis; ensure 100% on-schedule completion of

all mandatory regulatory and safety training; maintain a complete, audit-ready training

matrix for all direct reports.

- Build cross-training coverage so every critical warehouse function has at minimum two

competent team members; set SMART performance objectives and conduct structured

mid-year and annual reviews.

- Identify high-potential team members and provide stretch opportunities to build an

internal talent pipeline; foster a psychologically safe environment where errors and

quality concerns are reported openly.

Process Improvement & Reporting

- Drive a continuous improvement culture using Lean/Kaizen methodologies; maintain a

CI Register and recognize contributors; present improvement outcomes with beforeand-after metrics to the Supply Chain Manager.

- Maintain a live warehouse KPI dashboard (inventory accuracy, receiving cycle time,

FIFO/FEFO compliance, order fulfillment accuracy, storage utilization, safety incident

rate, training completion, CAPA closure rate) visible to the team.

- Prepare and submit daily exception reports, weekly operational summaries, and

monthly KPI performance reports with trend analysis to the Supply Chain Manager.

Cross-Functional Collaboration

- Serve as the primary warehouse interface for Production, RAQA, Finance,

Procurement, and EHS; deliver timely and accurate inventory and operational data to

support production scheduling, procurement planning, and compliance activities.

- Support the Supply Chain Manager in budget planning and operational roadmap

development for warehouse functions; provide data-driven insights on capacity,

resource requirements.

Experience and Education:

- Bachelor's degree in Logistics, Supply Chain Management, Industrial Engineering, or

related field. Post-graduate qualification in Quality Management, Operations, or

Regulatory Affairs is an advantage.

- 5–7 years of progressive warehouse operations experience in a manufacturing

environment, with at least 2–3 years in a supervisory or managerial role.

- Prior experience in a medical device, pharmaceutical, or life sciences environment

operating under an ISO 13485-certified QMS is strongly preferred.

-Demonstrated working knowledge of ISO 13485:2016, GMP/GWP/GDP, and HAZMAT

compliance requirements (OSHA HazCom/GHS or local equivalents); HAZMAT

certification is an advantage.

- Proficiency in ERP/WMS systems (NetSuite, SAP, Oracle WMS, or equivalent)

including inventory management, transaction processing, and operational reporting.

- Experience supporting or hosting regulatory inspections (FDA, ISO 13485, MDSAP, or

equivalent) in a warehouse or materials management capacity is strongly preferred.

- Demonstrated experience implementing 5S, Lean, or Kaizen programs with

measurable, documented outcomes.

- Strong verbal and written communication skills; able to produce clear operational

reports, SOP documentation, and CAPA records, and communicate effectively with

RAQA, Finance, and senior management.

- Meticulous and organized; able to manage multiple priorities in a fast-paced,

compliance-driven manufacturing environment without compromising accuracy