Warehouse & Logistic Supervisor/Manager - Last Mile Hub, SPX Express (Bintulu, Sarawak)

Hub Manager

• Lead and establish operation processes in the hub during start-up phase
• Track, monitor and ensure on-time shipment delivery from picked up to end customer
• Manage and hire Staff / Subcon / Part time driver / rider
• Handle cash on delivery money and ensure to bank-in everyday
• Coordinate between hub, warehouse outbound and linehaul for smooth operation
• Work closely with customer service and assist on handling customer request
• Control inventory and take care of every shipment to reduce the risk of missing and damaged parcel
• Manage and ensure hub is meeting 5S (Sort, Set in Order, Shine, Standardise, Sustain) standard

Hub Supervisor

• Delegate tasks for sorters & drivers depending on the number of headcounts
• Receive and inbound parcels from the linehaul team
• Coordinate and schedule daily activities with drivers to ensure all delivery activities are carried out in a timely manner
• Monitor driver behavior and ensure a high level of customer service
• Assist the fleet team lead in the deployment and training of new drivers where applicable
• Monitor and report KPI compliance
• Ensure the compliance of safety policies and standard operations procedures for in-hub parcel collection

• Legally allowed to work in Sarawak based on respective state law requirements
• Candidates currently based in Sarawak are encouraged to apply
• Willing to work on a rational shift basis depending on business needs
• Basic Microsoft Excel skills
• At least 3 to 5 years experience in logistics operations would be an advantage
• Familiarity with postcodes / routing / mapping would be of good use
• Excellent leadership and communication skills
• Ability to deal with ambiguous situations
• Fast learner, comfortable with a dynamic environment
• Diploma / Degree in Business, Supply Chain Management, Engineering or relevant disciplines is advantageous
• Working pattern:45 working hours weekly, Rotational shift schedule, Overtime if required
• Working location: Bintulu 97000, Sarawak