Position Type: Full Time
Location: Philippines (Remote)
Schedule: Monday-Friday, with 3-4 hours overlap with US Central Time
About The Company
Our client is a US-based eCommerce agency that helps brands succeed on Walmart.com. They offer a full suite of services, from strategy and planning to execution and optimization, leveraging their deep understanding of the Walmart Marketplace platform to help clients grow.
Whether supporting brands in increasing online sales, presenting product performance to merchants, or building stronger brand awareness, the company provides the expertise and support needed to achieve their clients goals.
About The Role
Our client is seeking an experienced Walmart Catalog Manager to oversee and optimize product catalogs on Walmart Marketplace. This role is critical to maintaining high-quality product listings, resolving catalog issues, and ensuring products achieve maximum visibility and discoverability. The ideal candidate will have deep knowledge of Walmart Seller Center, content optimization, and marketplace catalog management.
Responsibilities
- Walmart Item Setup: Creates new items and ensures required product information, attributes, and content fields are completed accurately
- Spec File & Bulk Update Management: Handles spec file uploads, bulk updates, template submissions, image uploads, and WFS-related item updates with strong accuracy and quality control
- Catalog Issue Resolution & Case Management: Troubleshoots and resolves catalog errors, attribute issues, content update failures, variation problems, unpublished listings, and Walmart support tickets.
- Taxonomy & Classification Management: Maintains product taxonomy, root category, shelf path, and product type assignments to support accurate categorization, commission rates, and discoverability.
- Listing Content & Optimization: Updates and optimizes product titles, descriptions, bullet points, attributes, images, and keywords to improve content quality, discoverability, and search visibility
- Brand Protection & Marketplace Monitoring: Monitors Walmart for unauthorized sellers or IP issues, files cases through Walmart Brand Portal, and tracks enforcement actions as needed.
- WFS Inventory & Reimbursement Support: Tracks WFS inventory issues, shipment discrepancies, under-received or damaged inventory, and reimbursement cases through resolution.
- Process Adherence: Follows client guidelines, SOPs, and approval workflows before making listing or asset changes.
- Task Ownership & Reporting: Communicates updates proactively, tracks catalog health metrics, flags blockers, and closes assigned tasks within expected timelines.
Competencies And Qualifications
Must-Have
- 3-5 years of experience in Walmart Seller Center
- Extensive experience in Walmart Seller Center and Amazon Seller/Vendor Central
- Experience managing support tickets and catalog issue resolution
- Understanding of keyword research and listing optimization best practices
- Proficiency in Excel or Google Sheets for bulk catalog management, data updates, and reporting
- Familiarity with Google Suite / MS Systems
- Excellent attention to detail, problem-solving skills, and ability to work accurately with catalog data
- Strong English communication skills, both written and verbal
Nice-to-Have
- Hands-on experience with Walmart Supplier One or Retail Link
- Experience working in an agency environment and managing multiple brand systems or client accounts
- Familiarity with project management tools such as ClickUp, Airtable, or similar platforms
- Experience building or supporting workflow automations
- Experience or familiarity with food, consumables, or CPG categories
- Familiarity with Sam's Club retail operations or platform requirements
What We Offer
- 100% Remote Work
- 13th Month Pay
- Healthcare (HMO)
- Comprehensive Fringe Benefits package
- Paid Service Incentive Lead (SIL)
- Paid Philippines Holidays
- Free Learning and Development Programs
Application Process
We understand that searching for a new job can be challenging, and we're here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.
Typically, the interview process includes a Recruiter Interview, Client Interview, and Practical Test, but this may vary depending on the role. Throughout each stage, we'll keep you informed and provide feedback as quickly as we can, ensuring you feel valued and supported throughout your journey with us.
