Role Purpose
The
Wage Subsidy & Job Network Liaison is a high-energy, outbound-focused role dedicated to expanding our footprint within the Australian employment services ecosystem. Your primary mission is to proactively engage with
Workforce Australia and DES providers (Job Network) to identify labor vacancies, promote
Government Wage Subsidy initiatives, and secure job placements for eligible candidates.
Key Responsibilities2. Appointment Setting & Pipeline Management3. Wage Subsidy Coordination & ComplianceRequired Skills & Experience
- High-Volume Outbound Engagement
- Conduct 40-60 outbound calls daily to Job Network providers, employment agencies, and industry partners to identify immediate labor needs.
- Proactively pitch the financial benefits of hiring through our network, specifically focusing on AU Government Wage Subsidies (e.g., Restart, Youth Bonus, and Long-term Unemployed incentives).
- Navigate gatekeepers to reach decision-makers and hiring managers within various industries.
- Successfully set appointments for the senior management team to finalize labor-hire and service agreements.
- Maintain a clean and active CRM pipeline, ensuring all follow-up calls are made on time to convert leads into active job orders.
- Act as the dedicated point of contact for Job Network consultants looking to place their candidates into our partner industries.
- Maintain expert-level knowledge of current Australian Government employment programs and eligibility requirements.
- Coordinate the initial sign-up process for wage subsidies, ensuring all preliminary paperwork is accurate and meets government standards.
- Liaise with Job Network providers to ensure candidate eligibility is verified before placement.
- Gather necessary employment evidence (contracts/offer letters) required to trigger subsidy claims.
- Outbound Expertise: Proven experience in a high-volume outbound calling role (e.g., Appointment Setting, Recruitment Resourcing, or Telemarketing).
- The Hunter Mentality: You enjoy the challenge of cold calling and have the resilience to handle rejection while maintaining a professional demeanor.
- AU Market Knowledge: A strong understanding of the Australian Job Network (Workforce Australia/DES) and how wage subsidies function is highly desirable.
- Communication: Exceptional verbal English skills with the ability to build quick rapport over the phone.
- Organization: Ability to manage a high volume of leads while keeping detailed notes on government compliance requirements.
