About Shore360
Shore360 is a 100% Australian-owned BP firm based in the Philippines, providing customized staffing and administrative support for international companies, handling recruitment, HR, IT, and office facilities so clients can focus on core business, offering transparent pricing, dedicated teams, and flexible setups.
Job Overview :
We are looking for skilled Robot Pilots to remotely control robots and perform other tasks to enable our advanced technology from our Clark-based facilities. Ideal candidates will possess strong operational skills, quick reflexes, and the ability to rapidly adapt to new technologies. This position demands high precision, attention to detail, and effective real time problem-solving capabilities in a dynamic, tech-driven environment.
Key Responsibilities:
- Operate remote-controlled robotics systems accurately, ensuring smooth and efficient performance;
- Utilize VR technology, specialized software interfaces, and advanced gaming controllers for system navigation and operation;
- Maintain comprehensive situational awareness while managing live operational systems;
- Rapidly adapt to new platforms, control schemes, and technological upgrades;
- Adhere strictly to standard operating procedures to ensure safety and operational efficiency;
- Perform initial troubleshooting and escalate system issues promptly and accurately;
- Collaborate with operations and technical teams to optimize procedures and enhance system performance;
- Follow stringent security and compliance measures to prevent data breaches and cybersecurity incidents;
- Conduct routine/preventive maintenance, pre-operation inspections, functional testing, and system checks during downtime to ensure equipment reliability and readiness;
- Document operational activities, errors, and incidents for accurate record-keeping and tracking purposes;
- Participate in training and actively share knowledge with team members and operators as needed;
- Strictly adhere to workplace safety guidelines to ensure a secure and safe working environment for all team members.
Requirements and Qualifications:
- Educational Background: Must be a graduate of any Bachelor's degree or at least completed 2 years of college/university education. Fresh graduates are highly encouraged to apply.
- Gaming Experience: Strong background in gaming, particularly FPS, strategy games, flight simulations, or racing. Professional or amateur E-sports tournament experience in FPS games is a major advantage.
- Work Environment Fit: Ability to thrive in structured, high-tech operational environments. Ability and willingness to report 100% onsite in Clark on a shifting schedule is a must.
- Communication skills: Basic English is acceptable. The job is predominantly non-voice work.
- Reflexes and Coordination: Exceptional hand-eye coordination, precision, and rapid decision-making skills.
- Technical Aptitude: Comfortable with advanced technology such as VR systems, drone control, and other interactive hardware.
- Problem-Solving: Quick and efficient troubleshooting abilities to manage real-time challenges.
- Attention to Detail: High level of accuracy and meticulousness in handling controls and operational processes.
- Other Essential Traits: Methodical, focused, spatial awareness, tactical mindset, strong hand-eye coordination.
Preferred Skills (Nice-to-Have):
- Experience in professional gaming, eSports, or competitive tournaments;
- Familiarity with robotics, automation platforms, or tele-operation systems. Prior experience in working with parallel robots, automata, or complex machineries is a major advantage;
- Previous experience in simulation-based training, military-style operations, or remote equipment handling;
- Understanding of cybersecurity practices relevant to remote-operated systems.
Work Setup:
- 24/7 support: Rotating shifts but the team will manage shift preferences while meeting operational requirements
- Full-time on-site at Clark, Pampanga (Building 28, Philexcel)
Shore Xtra Perks
- Day 1 HMO Coverage
- Attendance Bonus – Get a chance to earn ₱5,000 every pay run for consistent, perfect attendance.
- Unlimited Barista Coffee all shift long
- Free Parking & Shuttle
- Premium Game Lounge – Relax and recharge in our dedicated on-site recreational zone
- Join our Social Passion Clubs to connect with like-minded peers and bring your whole self to work every day: Photography Club, Dance Club, Fitness Club, Book Club, Music Club
- Engaging Monthly Events – Experience a vibrant culture with regular team activities and celebrations with amazing prizes and rewards
- Bronze Referral Incentives – Get rewarded for bringing top talent to the team via our referral program.
- Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, OT, and Premium Pays
