Voice/Non-Voice Agent - Financial Account - Fixed Weekends Off
Voice/Non-Voice Agent - Financial Account - Fixed Weekends Off
caldwell communications1-3 Years
- Posted 8 hours ago
- Be among the first 10 applicants
Job Description
Job Responsibilities
- Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.
- Accurately document customer interactions, transactions, and order details within the system.
- Keep up to date with company policies, procedures, and services to deliver reliable information to customers.
- Support a positive and team-oriented work environment.
- Perform basic troubleshooting tasks when required.
- Must have completed at least a high school education or equivalent; college undergraduates are welcome.
- At least 1 year BPO experience
- Must be able to work on-site.
- Willing to attend interviews conducted on-site.
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