Call Center Agent (Voice/Non-Voice)
Location: Cebu City (Onsite)
Job Type: Full-Time
Salary: Up to ₱26,000/month
Job Overview
Caldwell Communications is hiring Customer Service Representatives for our Cebu City site. If you are a college fresh graduate and are looking for a stable career with competitive pay and growth opportunities, we'd love to hear from you.
Responsibilities
- Handle customer inquiries via phone, chat, or email
- Provide accurate information and resolve customer concerns
- Maintain excellent customer service in every interaction
- Document customer concerns and resolutions
- Escalate complex issues when necessary
- Meet quality and productivity standards
Qualifications
- At least a college graduate
- Good English communication skills
- Basic computer skills
- Customer-focused and able to multitask
- Willing to work onsite in Cebu City
- Willing to work on shifting schedules, including weekends and holidays
Benefits
- Up to ₱26,000 monthly salary
- Performance incentives and bonuses
- Paid training from Day 1
- Career growth opportunities
- Full-time onsite employment
Apply Now
Start your next BPO career with Caldwell Communications.
