Voice AI Automation Specialist

Voice AI Automation Specialist

About the Role

We're looking for a sharp and reliable Voice AI Automation Specialist to build intelligent, conversational systems that handle real customer interactions. You'll design and deploy voice agents that automate sales, support, appointments, and workflows across multiple industries using cutting-edge AI platforms.

If you're obsessed with creating seamless voice experiences and love connecting complex systems together, this role is for you.

What You'll Build

Advanced voice agents using Vapi and Retell AI for inbound/outbound automation

Intelligent conversation flows that handle objections, qualify leads, book appointments, and provide support

Multi-step automation workflows connecting voice AI with CRMs, databases, and business tools

Custom integrations between voice platforms, GoHighLevel, Supabase, n8n, Zapier, and Make.com

Scalable systems that grow with client usage and evolving business needs

Key Responsibilities

Design and implement voice AI agents for diverse use cases (sales, support, scheduling, surveys, etc.)

Engineer effective prompts and conversation logic for natural, adaptive voice interactions

Build complex automation workflows integrating voice platforms with CRMs, databases, and APIs

Configure and optimize API integrations between voice systems and business tools

Work directly with clients to understand requirements and deliver solutions

Test, troubleshoot, and refine voice agents based on performance data

Document systems and collaborate with the team to share knowledge and improve processes

Required Qualifications

6+ months hands-on experience building voice AI agents (Vapi, Retell, or similar platforms)

Strong understanding of conversational AI design and voice agent architecture

Experience with prompt engineering for AI-powered conversations

Proven ability integrating APIs and webhooks for real-time automation

Comfortable with GoHighLevel workflows and automation

Intermediate to advanced scripting skills (JavaScript or Python) for custom logic and integrations

Experience with automation platforms like n8n, Zapier, or Make.com

Strong systems thinking and ability to architect multi-step workflows

Excellent communication skills for client-facing work

Preferred Skills

Experience with Supabase or similar database platforms

Knowledge of additional CRM systems (Salesforce, HubSpot, etc.)

Understanding of telephony systems and call routing

Experience with AI models (OpenAI, Anthropic, Google AI, etc.)

Familiarity with voice analytics and optimization

Background in sales, customer service, or appointment-setting processes

What We Offer

Competitive compensation

Fully remote position with flexible working arrangements

Growth opportunities in a fast-moving AI-focused company

Access to cutting-edge voice AI platforms and automation tools

Collaborative team environment where your work directly impacts client success

Chance to work across multiple industries and solve diverse challenges

Ideal Candidate

You're a builder who gets excited about making technology work seamlessly. You understand that great voice AI isn't just about the techit's about creating natural conversations that solve real business problems. You can translate client needs into working systems and aren't afraid to dive into code when needed.

How to Apply

Send us:

Your CV/resume

A Loom video (5-10 minutes) walking through:

Your most complex voice AI automation project

The technical challenges you solved

The measurable results and client outcomes you achieved

Your approach to designing conversational flows

We want to see how you think, build, and deliver results.