Visa Supervisor (Travel and Tours)
Makati | On-site | Monday to Friday
Job Description:
We are seeking a detail-oriented and experienced Visa Supervisor to oversee daily visa processing operations and ensure compliance with embassy requirements. The ideal candidate will lead a team, maintain high accuracy standards, and provide excellent support to clients and internal staff.
Key Responsibilities:
- Supervise and manage the visa processing team
- Review visa applications for accuracy and completeness
- Ensure compliance with embassy and immigration regulations
- Handle escalations and resolve complex visa issues
- Train and mentor team members
- Monitor team performance and implement improvements
- Coordinate with embassies, consulates, and partners
Qualifications:
- Bachelor's degree in any relevant field
- Minimum 3–5 years of experience in visa processing or travel industry
- At least 1–2 years in a supervisory role
- Strong knowledge of visa procedures and documentation
- Excellent leadership and communication skills
- High attention to detail and organizational ability
