Virtual Receptionist (Construction)

your startup operations

Philippines

2-4 Years

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Posted 21 hours ago
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Job Description

Virtual Receptionist (Construction)

Full Time | Rem

oteAbout Your Startup Operati

onsYour Startup Operations is a boutique agency providing operational services to small businesses. We work primarily with small business owners in the United States and our vision is to give power to the people who own small businesses by delivering white glove service while maintaining flexibility, care and affordabili

ty.Our SCORE Val

uesSolution-focused: Think critically and propose solutions independent
ly.Curiosity: Ask questions and actively seek understandi
ng.Ownership: Take full accountability and responsibility for your ro
le.Resourcefulness: Use all available resources to solve challenges or answer questio
ns.Excellence: Deliver high-quality work and exceptional resul

ts.Who You

AreYou're the kind of person who keeps things running before anyone has to ask: organized by default, proactive by natu
re.You're comfortable on the phone. Not just okay with it, you actually enjoy talking to people and know how to make them feel taken care
of.You've worked closely with a small business owner or founder and understand what it means to own a role, not just fill o
ne.You have some background in construction, real estate development, or a related field — or you've picked it up quickly and can speak to it specifical
ly.You don't wait to be told what to do. If something's slipping, you catch it. If the calendar's a mess, you fix
it.You are detail-oriented. Hint: On your first interview, mention which SCORE value you most align with at the end of the interview for huge bonus poin

ts.Role Requiremen

ts:2+ years of virtual assistant or admin experie
nce2+ years working with clients from the United States, UK, Canada, or Austra
liaMust speak and write fluent English (clear, professional, and easy to understand on the pho
ne)Must have a reliable backup internet connect
ionExperience with CRM tools and comfortable learning new softwa
resConstruction or real estate development background is a strong p

lusResponsibiliti

es:Serve as the first point of contact for clients: answer and return phone calls, handle inbound inquiries, and make a great first impression every ti
me.Book estimates and coordinate site visits for the owner to go assess and bid projec
ts.Follow up on old leads and keep the pipeline movi
ng.Manage the owner's calendar and help him stay on track day to d
ay.Turn owner-provided site measurements and notes into quotes and proposa
ls.Create and optimize routes for field visits (grouping locations efficientl
y).Coordinate foremen and temp labor: communicate with staff, confirm crew availability, and make sure jobs are cover
ed.Keep things organized behind the scenes so the business runs smoothly even when the owner is unavailab

le.Perks & Benef

itsEffective immediat