Company Description ScribeRunner is focused on transforming the healthcare and legal industries through high-quality, cost-effective virtual documentation, medical support, and legal documentation services. By leveraging AI-powered technologies, the company streamlines complex documentation and data analysis, enabling professionals to focus more on patient and client care. ScribeRunner's solutions enhance operational efficiency, optimize workflows, and support better decision-making in clinical and legal settings. The organization is committed to improving outcomes and ensuring that its partners can provide top-tier care and informed legal services. Team members join an innovative environment that values accuracy, efficiency, and responsible use of technology.
Role Description The Virtual Medical Assistant – Spanish Bilingual is a full-time, on-site role based in Biñan. In this position, the assistant supports healthcare providers by managing patient communications in both Spanish and English, documenting clinical encounters, and maintaining accurate medical records. Daily responsibilities may include scheduling appointments, updating electronic medical records, handling patient intake information, and assisting with follow-up instructions. The role also involves verifying medical information, coordinating with medical office staff, and ensuring that documentation meets regulatory and quality standards. The assistant is expected to provide courteous, confidential, and efficient support that enhances patient care and provider productivity.
Qualifications
- Strong Medical Assisting skills, including support for clinical workflows and provider documentation.
- Solid understanding of Medical Terminology to accurately capture and interpret clinical information.
- Experience in a Medical Office environment, including scheduling, coordination, and administrative tasks.
- Competence in Patient Care support, such as intake, follow-up communication, and patient education.
- Proficiency in managing Medical Records, including electronic health record (EHR) systems and data accuracy.
- Fluency in both Spanish and English, with clear verbal and written communication in each language.
- Strong attention to detail, confidentiality, and adherence to healthcare privacy and compliance standards.
- Ability to work on-site in Biñan, collaborate with multidisciplinary teams, and adapt to evolving processes.
- Previous experience in a healthcare support or virtual medical assistant role is preferred.
- Relevant education or certification in medical assisting, healthcare administration, or a related field is beneficial.
