Virtual Assistant for Gym

Responsibilities:

Customer Service:

• Respond to 20 emails per day, addressing member inquiries and requests.
• Answering calls

Administrative Support:

• Create and maintain daily reports.
• Update and manage Excel spreadsheets.

Financial Oversight:

• Monitor and follow up on negative account balances.
• Update payment information for members.

Social Media Management:

• Create basic content for Instagram and TikTok, ensuring posts are synchronized across platforms.

Collaboration:

• Work alongside the on-site sales team to align operations and support member engagement.
• Qualifications:

Technical Skills:

• Familiarity with MindBody software is a must (training available for the right candidate).
• Basic design capabilities (e.g., Canva, Photoshop) to create engaging social media posts.
• Video editing experience for crafting short, dynamic clips for social media.

Soft Skills:

• Exceptional organizational and time-management skills.
• Strong written communication skills for effective customer service.
• A proactive and adaptable mindset to handle a growing business.