Video and Multimedia Intern

About The Role

As a Video & Multimedia Production Intern , you will help PayMongo turn complex financial products into clear, engaging, and useful visual stories for merchants.

PayMongo products such as Wallet, Capital, QRPh, and BaaS solve real business problems, but their value is not always easy to communicate. You will work with the Marketing team to create videos and multimedia content that help merchants understand how our products work, when to use them, and how they can help their businesses .

This is not an internship focused solely on making content look good or generating social media views. You will learn how creative work can contribute to merchant education, product activation, engagement, and adoption —connecting storytelling and production with measurable business outcomes.

What You Will Do Create Product Demos & Explainer Content

You will support the development of visual content that makes PayMongo's products easier for merchants to understand and use.

You Will:

• Help create product demos that visually show how PayMongo products and features work.
• Support the development of short-form product explainers, tutorials, and educational videos .
• Translate product information into clear and engaging visual narratives with guidance from the team.
• Assist in developing content that helps merchants complete important actions, from understanding a feature to making their first transaction.
• Help organize and maintain a reusable library of product and educational video content.
  
  

Support Merchant Education & Product Adoption

You will learn how multimedia content can help merchants solve actual business problems rather than simply explain product features.

You Will:

• Help produce how-to and use-case content for merchant segments such as online sellers, F&B businesses, and clinics.
• Support content that demonstrates PayMongo products in realistic business scenarios.
• Assist in developing video content for merchant onboarding and lifecycle campaigns.
• Learn to build stories around merchant needs and jobs-to-be-done , rather than simply listing product features.
• Support content designed to help merchants discover and adopt more of PayMongo's products.
  
  

Produce Content Across Digital Platforms

You will gain experience creating and adapting multimedia content for different channels and audiences.

You Will:

• Help adapt longer-form content into formats appropriate for TikTok, Instagram, LinkedIn, and YouTube .
• Support the creation of assets for social media, paid campaigns, partners, and other distribution channels.
• Learn how storytelling, pacing, aspect ratio, duration, and calls-to-action change depending on the platform.
• Assist in repurposing existing footage and creative assets into multiple usable content formats.
• Develop an understanding of how video content can be optimized for engagement, completion, click-through, and conversion .
  
  

Develop Your Visual Storytelling & Production Skills

You will gain hands-on experience across the creative production process while learning how to work within an established brand.

You Will:

• Support storyboarding, scripting, shooting, editing, and post-production depending on your skill level and project assignment.
• Help maintain consistency with PayMongo's visual language and brand standards.
• Work with Content, Product Marketing, Performance Marketing, and other team members to understand the objective and audience behind each piece of content.
• Receive feedback on your work and apply it to subsequent projects.
• Develop your ability to simplify technical or unfamiliar subjects through visual storytelling.
  
  

Learn from Content Performance

You will be introduced to the business side of creative production by understanding what happens after content is published .

You Will:

• Help monitor metrics such as watch time, completion rate, engagement, click-through, and drop-off .
• Learn how different creative choices influence audience behavior.
• Compare content performance across formats and platforms.
• Use feedback and performance insights to improve future edits and creative approaches.
• Develop an appreciation for video as a tool for education, activation, and conversion , not just creative expression.
  
  

Tools You Will Work With

Depending on your skills and assigned projects, you may work with:

• Adobe Premiere Pro or equivalent video-editing software.
• Adobe After Effects or equivalent motion-graphics tools.
• Graphic design and multimedia-production tools.
• Cameras, audio equipment, lighting, and other basic production equipment.
• Social platforms including TikTok, Instagram, LinkedIn, and YouTube .
• Marketing and content-performance dashboards to understand how audiences interact with the content you help produce.
  
  

You do not need to be an expert in every production tool. What matters is having a good creative foundation, some hands-on experience producing multimedia content, and the willingness to learn new tools and techniques quickly .

What We're Looking For

We are looking for a student who is interested in the intersection of video production, visual storytelling, technology, and marketing .

You Should Bring:

• Currently pursuing a degree in Multimedia Arts, Communication Arts, Film, Digital Media, Advertising, Marketing, or another relevant program .
• Foundational skills in video editing and multimedia content creation.
• Basic understanding of visual storytelling, composition, pacing, and narrative.
• Experience creating videos through academic projects, student organizations, personal projects, freelance work, or previous internships .
• Familiarity with Premiere Pro, After Effects, or equivalent production tools.
• Ability to take information that may initially seem complicated and turn it into something easier for an audience to understand.
• Openness to feedback and willingness to iterate on creative work.
• Good organization and attention to detail.
• Curiosity about how creative content influences audience behavior and business outcomes , not just aesthetics.
• Willing to render a minimum of 480 internship hours (we are open to extend longer if more than 480 hours is required by your academic institution)
  
  

Nice to Have

Experience or exposure in the following would be helpful, but is not required :

• Product demos, explainer videos, tutorials, or educational content.
• Motion graphics or animation.
• Short-form content for TikTok, Reels, or YouTube Shorts.
• Shooting and basic production using cameras, lighting, and audio equipment.
• Content creation for brands, businesses, student organizations, or digital campaigns.
• SaaS, fintech, e-commerce, technology, or product-marketing content.
• Basic familiarity with social media or video analytics.
  
  

A portfolio or sample of your work would be particularly helpful. It does not need to contain professional or commercial work—we are interested in seeing your creative thinking, storytelling ability, technical foundation, and potential to grow .

What Success Looks Like

Success in this internship is primarily about learning, contribution, and visible growth in your craft .

By the end of the internship, we would expect you to have:

• Contributed to real product demos, explainers, educational videos, or digital content used by PayMongo.
• Improved your ability to turn complex information into clear and engaging visual stories.
• Developed stronger skills across scripting, storyboarding, editing, and post-production.
• Learned how to adapt creative work for different platforms and audiences.
• Developed a better understanding of how engagement and performance data can inform creative decisions .
• Demonstrated reliability in managing assigned deliverables, incorporating feedback, and meeting agreed timelines.
• Built stronger portfolio pieces that demonstrate both creative execution and purpose-driven storytelling .
  
  

As an intern, you will learn how your creative decisions contribute to activation, adoption, engagement, and merchant education without being expected to independently own these business KPIs.

Team & Collaboration

You will work closely with PayMongo's Marketing team , with opportunities to collaborate with Content, Product Marketing, and Performance Marketing as you develop and produce multimedia content.

Throughout the internship, you will receive guidance and feedback as you learn how creative production works within a fast-moving fintech environment. The goal is to give you meaningful production experience while helping you develop an important professional skill: creating content that is not only visually compelling, but makes complicated products easier for real people to understand and use .