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Vice President Quality

  • Posted 4 hours ago
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Job Description

  • Develop process improvement and transformation strategy aligned to key clients strategic priorities
  • Support in EXL strategic priorities for driving value capture for EXL
  • Build a strong QE team to strategize and execute process improvements
  • Build employee engagement / development programs in line with functional and business vertical plans
  • Build strong relationship with client stakeholders and internal stakeholders in driving improvement and innovation program
  • Build best practice compendium on key business situations / problems
  • Develop QE capabilities for business development and support in solutioning for key prospects
  • Build diagnostic toolkits for key business areas in partnership with business innovation team and operations subject matter experts
  • Build strong people engagement retention initiatives
  • Develop strong project lean six sigma mentors (including select talent within operations)
  • Develop cost and compliance effective quality model to meet client onshore / offshore requirements
  • Ensure execution of QA model to meet internal and external QA requirements

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Job ID: 151879849

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