Vendor Operations - Operations Support, Scommerce

Shopee

Philippines, Manila

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Posted 2 months ago
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Job Description

Job Description:

Manage overall Seller Center operations and execution. (e.g. SKU creation, listing setup, pricing checks, promotions - voucher setup/configuration etc.)
Ensure accuracy of prices, vouchers, and promotional settings.
Manage daily system executions and operations across Seller Center, SCS Portal, PMS, while maintaining SLA compliance.
Responsible for Inventory Management including monitoring of near expiry, flag expired goods, and handle RTS processes. Ensure ATP accuracy, track OOS items, and manage item-level inventory updates. (For applicable shops or business unit.)
Execute warehouse requests and corrective actions related to SKU and inventory updates.
Coordinate with warehouse teams to resolve operational issues and avoid processing delays.
Address buyer chat concerns and escalate issues to the Customer Facing team or other stakeholders.
Communicate operational risks and updates to the team lead or manager.
Support ad hoc tasks and special projects for operational improvement.
Provide/Share operational reports and highlight process gaps.
Work with the team lead to ensure smooth operations and timely execution.

Requirements:

Educational Background & Certifications Requirement: Graduate of any 4-year course
Experience in Warehouse, Ecommerce, Inventory Management and Admin Assistant
Strong attention to detail, adaptability, and excellent multitasking skills, able to deliver quality work while meeting deadlines
Familiarity with e-commerce tools and platforms (e.g., Seller Center) and inventory management systems.
Basic knowledge of MS and Google applications.

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About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 124708933

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