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Fresher
Not Disclosed
  • Posted 15 hours ago
  • Be among the first 10 applicants

Job Description

Duties and Responsibilities:

  • Deliver & facilitate trainings per business requirements.
  • Conduct Training Needs Analysis (TNA), as well as develop and execute customized Training Needs Interventions (TNI) to support business KPIs.
  • Regularly communicate, collaborate, coordinate, and calibrate with internal and external stakeholders.
  • Coach and act as a guide on progress of new hires and identified outliers.
  • Demonstrate excellence, adaptability, integrity, accountability, and respect.

Profile:

  • BSN with an active USRN license (any state, but preferably New York)
  • Training experience in a BPO setting
  • Background in supporting US healthcare accounts
  • Strong Clinical or Triage knowledge (MCG Guidelines, Medical Necessity, etc)
  • Work onsite - Ortigas
  • Fixed night shift; Weekends Off

More Info

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Key Skills

Triage knowledge

MCG Guidelines