Usage Group Category Head (Dining & Travel)

The Role

The Usage Group Category Head will be responsible for formulating strategies, conceptualizing initiatives, and overseeing the implementation of usage campaigns and programs for assigned categories to ensure the achievement of credit card billing targets. You will be expected to lead negotiations and manage relationships with both new and existing merchant partners. You should also be adept at managing internal and external stakeholders and resolving any campaign-related issues or concerns that may arise.

How you'll contribute

• Ensure on-time launch and seamless execution of usage programs, including merchant negotiations, internal approvals, and release of communications to cardholders.
• Establish and cultivate merchant partner relationships and negotiate relevant, compelling promos for the debit and credit cardholder base.
• Handles and resolves usage campaign or promo-related cases from cardholders, escalated by CCG or other channels.
• Monitors performance of each campaign through timely reports and dashboards and regularly update the Leaderboard.
• Handles and resolves usage campaign or promo-related cases from cardholders, escalated by CCG or other channels.
• Provide coaching and mentoring to Category Managers

What we're looking for

• Must have 510 years of relevant experience in the credit card industry or related fields.
• Must have strong knowledge of the credit card industry, including usage programs and billing targets.
• Has proven experience in merchant and partnerships management, with the ability to cultivate and sustain relationships.
• Must have effective communication and strong negotiation skills to secure relevant and compelling promos.
• Have the ability to interpret data and translate insights into actionable recommendations that drive results.
• Must have the ability to identify and implement improvements and enhancements in ways of working.
• Have flexibility to perform tasks assigned by the Usage Head to support evolving business needs.

About Security Bank

Security Bank is one of the Philippines best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.

We're recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.

Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes World's Best Employers 2023 list.

At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): YOU matter.

Start your BetterBanking career with us today.