The US Recruitment Associate will support IBEX US Recruitment by proactively and successfully sourcing & identifying prospective candidates in a high-volume, on-line based, centralized recruiting environment. In addition, he/she will ensure implementation of department's objectives, specifically by supporting the day-to-day recruitment process.
Responsibilities
- Successful implementation of Recruitment and Sourcing programs
- Follow standard and accepted interview and selection techniques in compliance with US labor laws
- Detailed, objective and highly selective process in making hiring decisions to staff IBEX with the most qualified and highest quality employees possible
- Assessing system-wide recruitment needs and develop action plan to meet required staffing needs for IBEX US
- Partner with Global teams best practices on the design and implementation of R&R programs by leveraging with industry's best practices
- Comply with the policies and procedures in order to achieve service excellence
- Ensures targets are met in a timely manner
- Interact with fellow team members to enhance team performance
- Ensure and maintain the Customer Experience by establishing good relationship with our business partners both internally and externally, giving accurately and timely feedback of their requests, issues or concerns
- Ensure performance level agreements are met or exceeded
- Meets overall Recruitment performance/goals
- Ensure compliance with company standards and US & local laws
Qualifications
- Candidate must possess at least a Bachelor's/College Degree , Human Resource Management, Psychology, Behavioral Science, Marketing or equivalent.
- Relevant experience in Recruitment, Staffing, Placement and Sourcing required
- Background in US/ Global Recruiting is highly preferred
- Excellent communication skills in both oral and written aspects
- Strong interpersonal skills
- Effective organizational and time management skills
- Must be able to maintain strictest confidence
- Possesses positive work attitude
- Ability to present a positive company image
- Ability to multitask while maintaining high degrees of attention to detail and accuracy
- Basic computer skills with the ability to use a variety software packages including Word, Excel, PowerPoint and Outlook
- Must be flexible in terms of work schedule and job responsibilities
- Open to extended work hours
- Amenable to working permanently on the graveyard shift
Knowledge
KNOWLEDGE, SKILLS and ABILITIES
- Proficient with various software applications programs including Microsoft Word, Excel, PowerPoint and Outlook.
- Creative and innovative sourcing ideas
Skills
- Decision-making skills for problem identification and solution recommendation and implementation.
- Solid communication skills, both oral and written.
- Excellent interpersonal skills
Abilities
- Ability to organize and prioritize projects in a fast-paced, deadline-oriented and rapidly changing business environment.
- Ability to effectively communicate with people coming from various management levels
- Ability to focus on details
- Ability to follow through on work assignments with limited supervision.
- Ability to communicate effectively and professionally with internal and external associates.
- Ability to think and act strategically, and can anticipate trends and assess consequences accurately.
- Ability to encourage potential applicants to undergo the Recruitment process with IBEX
- Ability to practice flexibility in various work situations
COMPETENCY
- Adaptability
- Customer Service
- Quality
- Persuasiveness
- Time Management
- Sociability
- Communication Skills
- Motivation Leadership Skills
