US Payroll Analyst - Remote

Job Description :

Bringing smiles is what we do at TTEC… for you and the customer. As a Senior US Payroll Analyst working remotely in The Philippines, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You'll be Doing

Looking to make a difference ensuring proper performance of core payroll activities You'll oversee and ensure the performance of core payroll activities, help address any incidences through ticking tools, and test processes for system changes. You'll work on calculations for semi-monthly payroll paychecks and termination paychecks while collecting employee signatures for payroll receipts. You'll manage and oversee local payroll tax calculation-payment, upload/capture payroll requests, saving fund loans, act as the backup of Benefits process identifying of any kind of discrepancies.

You'll report to Payroll Manager.

During a Typical Day, You'll

. End-to-End Payroll processing for US and Canada including but not limited to the following:
. Dedicated to handle the Government pay group
. Oracle Payroll processing for all cycles - bi-weekly, weekly and daily
. Analysis of payroll prior to approvals to ensure compliance, as well as issues and escalations from employees, Human Capital, Finance, and other stakeholders that require immediate attention
. Handle multiple projects and lead special projects as required
. Work on problems and escalations of diverse scope where analysis of data requires evaluation of identifiable factors
. Subject Matter Expert for payroll projects
. Provides training and consultation of the day to day processes to other team members
. Create and update process documentations (SOP) and ensure its accuracy

What You Bring to the Role

. 5+ years of experience processing payroll for large multinational organizations for US (and CAN is preferred)
. Excellent knowledge and experience in processing US and/or CAN end-to-end payroll processing
. Demonstrated quantitative and analytical skills and KPI
. Excellent skills in Microsoft products and tools
. Knowledge on US Government Reporting
. Ability to handle multiple projects, and lead special projects and meet deadlines
. Excellent communication skills, both written and verbal
. Expert in Sarbanes Oxley rules and regulations
. In-depth knowledge and experience of Kronos and Oracle Payroll
. Technical aptitude - ability to learn, troubleshoot and understand technical problems
. Great interpersonal skills in dealing with a diverse population
. Able to respect and ensure strict confidentiality of employee and payroll data. High level of integrity and judgment
. Demonstrated multi-tasking capability and proven success in a fast-paced environment
. Uses best practices and knowledge of internal or external business issues to improve products or services.
. Works independently, receives little guidance.
. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors
. Demonstrates sound judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.

What You Can Expect

. Supportive of your career and professional development
. An inclusive culture and community minded organization where giving back is encouraged
. A global team of curious lifelong learners guided by our company values
. Ask us about our paid time off (PTO) and wellness and healthcare benefits
. And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https://mybenefits.ttec.com for more information.

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.