Job Title: US-based Healthcare Compliance & Onboarding Specialist
Location: Ayala Avenue, Makati
Job Type: Full-time - HYBRID
Position Summary
We are seeking a detail-oriented and proactive US-based Healthcare Compliance & Onboarding Specialist to oversee compliance throughout the healthcare professional onboarding process. This hybrid role is essential in ensuring all federal, state, and client-specific regulations are met while delivering a smooth and supportive onboarding experience for new hires.
Key Responsibilities
Compliance Oversight
- Review and verify US-based candidate credentials, licenses, certifications, and work authorizations to ensure full compliance with healthcare regulations and client requirements.
- Monitor and track the completion of background checks, drug screenings, and health assessments.
- Maintain up-to-date, accurate onboarding documentation.
- Stay informed on federal, state, and local healthcare compliance laws, including OSHA, HIPAA, and Joint Commission standards.
- Implement and communicate changes to onboarding requirements based on regulatory updates or client policies.
- Prepare for and assist in internal and external compliance audits, including Joint Commission evaluations.
- Conduct regular audits of candidate files to identify and rectify compliance gaps or discrepancies.
- Maintain organized, secure records and generate compliance reports for internal and client stakeholders.
Onboarding Excellence
- Provide a welcoming, professional, and positive onboarding experience for all new contract hires.
- Serve as the primary point of contact for candidates, addressing inquiries and resolving onboarding issues via phone, email, or in-person.
- Collaborate closely with internal teams to streamline the onboarding process and facilitate smooth transitions to client engagements.
- Utilize Applicant Tracking Systems (ATS) and third-party background screening vendors effectively.
- Conduct compliance audits specific to job roles and client requirements.
- Verify data accuracy in onboarding systems to maintain data integrity.
- Provide new hires with essential information such as manuals, guidelines, timecard access, and login credentials.
- Ensure a seamless transition from onboarding to the engagement phase, preparing new hires for success.
Qualifications
- Proven experience as an Onboarding Specialist, Compliance Specialist, or similar HR role with a focus on healthcare onboarding and compliance in the USA.
- Strong knowledge of US-based healthcare regulations (OSHA, HIPAA, Joint Commission) and HR industry standards.
- Proficient with HR software and Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to handle sensitive, confidential information with professionalism and discretion.
- Strong organizational, time management, and problem-solving skills.
- Team-oriented mindset with the ability to collaborate across multiple departments.
