Position Summary:
The Leave Administration SME is responsible for ensuring compliance with all state/federal leave laws in coordination with related company leave policies. Advises employee and their manager on leave options, rights and responsibilities, benefits and compensation, and required communication while on leave. Follows administrative processes, procedures and provides client support/education to ensure adherence to established benefit plans, company policies and procedures, and applicable state and federal laws related to leaves.
Duties and Responsibilities
- Create and maintain solid operational processes and practices to ensure compliance and consistency in the execution and administration of leaves of absence.
- Provide LOA training for HR Staff and managers.
- Manages employee situations pertaining to Leave of Absence administration which includes Short Term Disability, Federal and State Medical Leave, Unpaid LOA and Tenet leaves. (includes the complicated and unique leaves in CA).
- Communicates benefits and leave information to employees, including but not limited to communicating leave eligibility, informing employee of their leave rights under Tenet policy and applicable state and federal leave laws.
- Secures and analyzes information pertaining to employee͛s eligibility status, medical condition(s), occupational or employer requirements, and statutory regulations to accurately determine eligibility for leave.
- Responds to escalations and moderately complex inquiries from managers regarding LOA issues
- Monitors and tracks critical dates in the leave cycle and communicates with the employee and manager as appropriate.
- Demonstrates an in depth understanding of company HR policies and processes related to FMLA, Medical Non-FMLA, Military, and General LOAs
- Provides input to HR Policies related to LOA administration.
- Provides coaching and cross-training as needed.
- Cross-trains new hires to understand the purpose and processes associated with LOA responsibilities.
- Partners with LOA Team Lead or Manager to implement new strategies that will result in an increase in accuracy and timeliness for submitting time
- Perform Quality Audit to ensure that cases are processed correctly.
- Perform related work as assigned.
Required Work Experience and Education:
- At least 3-4 yrs of US LOA (Leave Admin) experience
- College Graduate
Working Conditions:
- Amenable to work in BGC, Taguig
- Willing to work in a night shift schedule
- Hybrid Work Setup
Company Benefits
- Competitive Salary
- HMO with FREE 2 dependents
- Group life insurance
- PTO Credits
- Annual Performance Bonus
