US Healthcare Recruiter Team Lead

About the role

This role will guide and mentor a team of Recruiters and will handle tasks throughout each phase of the staffing process, emphasizing mentorship, supervision, and proactive management of candidate experiences. This role will be responsible for screening and placing qualified Travel Nurses/Clinicians/Certified Nursing Assistants in temporary assignments across various healthcare facilities nationwide.

Key responsibilities

• Guide and mentor the team to effectively gather information from new leads, including calling new leads, assessing candidate experience, understanding assignment preferences, and determining feasibility in the current market
• Supervise a team to send job lists and provide guidance on job search strategies through the portal
• Call candidates to discuss jobs, review job-specific details, and ensure candidates are aligned with opportunities
• Ensure candidate profiles are complete and compile selling notes
• Submit candidates for jobs
• Pre-close candidates by ensuring they are aligned with pay, shift, location, and proposed start date
• Keep candidates updated on their submissions and job status
• Propose new jobs as they become available
• Create pay packages for travelers that fall within estimated gross weekly pay ranges
• Review offer details when received and ensure alignment with candidate submissions
• Lead discussions on offer details and ensure alignment with traveler expectations
• Read verbal agreements to travelers and obtain verbal acceptance
• Request and review contracts for accuracy before approval
• Communicate offer acceptance to account managers
• Direct a team to send comprehensive post-booking emails to candidates with assignment details, timekeeping information, and credentialing information
• Touch base with travelers regularly (2-3 times a week) to answer questions, ensure credentialing progress, confirm housing is secured, and identify potential hurdles
• Ensure travelers are on track to be cleared by compliance to start on time
• Send supportive communications to travelers on their first day and check in later in the week

About you

• College diploma or equivalent work experience of at least 4 years.
• US Recruitment experience within the last 2 years.
• Minimum 2 years of leadership or supervisory experience.
• Ability to utilize a touch-tone telephone, view a PC screen, type at least 35 wpm, demonstrate proficiency in basic Windows operations and use of miscellaneous office equipment (fax, printer, copier)
• Ability to speak and write professionally and follow oral or written instructions
• Ability to establish a working relationship with employees, clients, and candidates
• Ability to organize tasks and manage time and multi-task with a sense of urgency and efficiency
• Function as a cohesive team member, engaging in open communication with all team members, and proactively working in support of the Division's performance goals
• Comply with all company policies and procedures - including adherence to all local, State, and Federal fair employment practices
• Must be willing to work in the office at Bridgetowne, Quezon City
• Must be willing to work during US time zone

EQUAL EMPLOYMENT OPPORTUNITY

Worldwide Resource Solutions provides Equal Employment Opportunity in compliance with all applicable government laws, ensuring equal opportunity in all aspects of employment.

Data Privacy Disclaimer:

Worldwide Resource Solutions is committed to protecting your privacy. This privacy policy applies to the personal data collected and processed during the recruitment process. We will process your personal data in accordance with applicable data protection legislation.

Purpose of Processing:

Your personal data will be collected and processed solely for the purpose of recruitment and selection activities related to the advertised position. This includes assessing your qualifications for the role, communicating with you during the recruitment process, and making hiring decisions.

Types of Personal Data Collected:

We may collect and process the following types of personal data:

- Contact information (e.g., name, address, email address, phone number)

- Professional qualifications and work experience

- Educational background and certifications

- Employment history and references

- Any other information you voluntarily provide in your application

Legal Basis for Processing:

Processing of your personal data is necessary for the performance of a contract to which you are a party (i.e., to assess your suitability for employment) and for our legitimate interests in making employment decisions.

Data Retention:

Your personal data will be retained for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Disclosure of Personal Data:

Your personal data may be disclosed to third parties only when necessary for the purposes of recruitment and selection, such as to external recruitment agencies or background check providers. We will ensure that any third parties processing your data on our behalf do so securely and in accordance with applicable data protection laws.

Security of Personal Data:

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Your Rights:

You have the right to request access to, rectification of, or erasure of your personal data. You also have the right to restrict processing, object to processing, and the right to data portability. To exercise these rights, or if you have any questions regarding the processing of your personal data, please contact dp•@wwrsintl.com

Consent:

By submitting your application, you consent to the processing of your personal data as described in this privacy policy.