URGENT: Medical Specialist VA

Responsibilities

• Schedule and coordinate patient appointments with therapists, maintaining and updating therapist calendars
• Follow up with onboarding clients to communicate next steps, schedule initial sessions, and guide them through intake procedures
• Verify patient insurance eligibility and benefits with insurance providers and provide service quotes based on coverage details
• Coordinate with the Billing Department on insurance inquiries, coverage verification, payment concerns, and billing documentation
• Handle incoming calls and emails from patients and prospective clients, providing administrative support and customer service
• Collaborate with Clinical and Billing departments to ensure smooth operational handoffs, clear communication, and seamless patient care
• Maintain patient records, scheduling logs, and daily administrative documentation within Google Workspace and healthcare platforms

Qualifications

• Proven medical or healthcare administrative experience in a corporate setting or as a Virtual Assistant
• Hands-on proficiency with Google Workspace applications for documentation and calendar management
• Practical experience using healthcare management platforms and phone systems is a strong plus
• Experience managing CRM platforms, with a preference for Zoho CRM

For fast application process, please send your CV/Resume to [Confidential Information]