URGENT: Inside Sales Agent VA

Responsibilities

• Conduct inbound and outbound lead qualification calls using provided scripts to gather property details and define service specifications
• Measure property boundaries using satellite mapping tools inside the proprietary Canopy CRM to calculate accurate job pricing
• Draft, send, and manage quote follow-up communications via text and email within the CRM, including drafting responses for client approval
• Review missed call recordings in CallRail to capture lead details, update contact profiles, and log outreach attempts
• Audit, clean, and deduplicate database records in Canopy CRM by verifying address details, phone numbers, and attaching property photos
• Conduct accounts receivable follow-ups via phone and text for unpaid invoices, and send Google Business Profile review requests to satisfied clients
• Perform downtime administrative reconciliation, matching accounting records and operational data between Service Autopilot and Canopy CRM

Qualifications

• Direct experience in inside sales, lead qualification, and inbound/outbound call handling
• Hands-on familiarity with CRM platforms, softphone dialers, and call-tracking software like CallRail
• Proficiency in Microsoft 365, Outlook, Google Workspace, and web-based satellite mapping tools
• Prior experience with Service Autopilot, home services, or the lawn care and landscaping industries is a strong plus

For fast application process, please send your CV to [Confidential Information]