We are urgently looking for Technical Support Representatives (TSR) to join our growing BPO team in Davao City. If you have a passion for technology and enjoy helping people solve technical issues, this is your chance to start or grow your career in the BPO industry.
Job Responsibilities
Provide technical support and troubleshooting assistance to customers via phone, chat, or email
Resolve issues related to hardware, software, internet connectivity, or mobile devices
Clearly explain technical solutions in a simple and customer-friendly manner
Document customer interactions and solutions accurately in the system
Ensure excellent customer experience by maintaining professionalism and efficiency
Qualifications
At least High School Graduate (Old/New Curriculum) or Senior High School Graduate
At least 1 year experience in Technical Support
Good to excellent communication skills in English
Willing to work onsite in Davao City
What We Offer
Competitive salary package with allowances
Paid training
HMO coverage
Paid leaves and 13th month pay
Performance incentives and career growth opportunities
Life Insurance coverage
Location:
Apply now and start your tech career with us! Limited slots available due to urgent hiring.