Job Highlights:
- Purposeful and meaningful work
- Great work culture and set of corporate values
- Be a part of a global team that enables charitable giving
Work Environment:
- Ideally, the workday would run from roughly 2200 0200 to maximize the overlap with European and US Eastern Time work hours.
- Ability to communicate and exchange information, collect, compile, and prepare work documents, and set up and maintain work files.
- Willingness to work at least 4 hours per day; ability to handle pressure during peak periods during the year, availability to handle issues outside of normal working hours.
Responsibilities:
- User Research & Persona Development -Conduct and support user research efforts, including interviews, surveys, and data analysisto understand user behavior and develop user personas.
- Customer Journey Mapping - Create customer journey maps and experience flows that visualize end-to-end user interactions, identifying key pain points and opportunities.
- Usability Testing & Validation - Plan, conduct, and analyze usability testing across product features and prototypes. Use findings to iterate on designs.
- Prototyping & Wireframing - Create wireframes, mockups, and interactive prototypes using tools such as Figma or Adobe XD to visualize and communicate design ideas.
- Cross-Functional Collaboration - Collaborate closely with product managers, product owners, developers, QA, and other stakeholders throughout the product development lifecycle.
- Design Systems & UI Standards - Contribute to and maintain a shared design system, ensuring consistency across UI components and patterns.
- Responsive, Scalable & Accessible Design - Design for responsiveness across devices and ensure accessibility compliance
Job Summary
The Part-Time UI/UX Designer will support the GivingSpace 2.0 initiative by designing intuitive, accessible, and visually cohesive digital experiences aligned with TrustBridge Global's brand and mission. This includes, but is not limited to:
UI/UX Design Development
- Create low- to mid-fidelity wireframes for key user journeys
- Develop high-fidelity Figma prototypes with light interactivity for demonstration.
- Conduct user research and usability testing to inform and validate design decisions.
- Create journey maps, personas, and experience flows to represent real user needs.
Visual Design & Brand Integration
- Ensure all designs adhere to TrustBridge Global's Brand Guidelines and maintain cohesion with the TrustBridge Global website.
- Apply a mobile-first and responsive design approach across all deliverables.
- Maintain and evolve the UI design system to support product consistency and scalability.
Collaboration & Iteration
- Gather and analyze insights from network member interviews and team discussions to refine user flows.
- Collaborate closely with the Network Relations Team, GivingSpace Brand Specialist, and Benevatech Product Team to align on priorities and validate design assumptions.
- Participate in weekly design check-ins and sprint reviews to ensure progress and alignment.
- Continuously iterate on designs based on usability data and stakeholder feedback.
Quality Assurance & Testing
- Work with developers to clarify design specifications and ensure accurate implementation.
- Test and review completed pages post-development to confirm alignment with approved designs and intended user experience.
- Provide structured feedback and recommendations based on usability testing results.
Design System & Handoff
- Contribute to the development or refinement of a Figma-based design system, ensuring reusable components and consistent design patterns.
- Prepare detailed handoff documentation for developers, including style guides, responsive specifications, and interaction notes.
- Maintain reference documentation for UI elements and design standards.
Qualifications (Education, Training, Experience):
- Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.
- 5-6 years of professional experience in a UI/UX design role, with a strong focus on usability, research, and interaction design
- Proven experience working in Agile/SCRUM environments and collaborating closely with cross-functional teams throughout the product lifecycle
- Strong proficiency with prototyping and design tools such as Figma, Adobe XD, or InVision
- Experience using wireframing and mapping tools such as Lucidchart, Balsamiq, or Miro
- Demonstrated ability to plan and conduct usability testing, analyze results, and iterate designs accordingly
- Experience creating interactive prototypes, journey maps, user personas, and flows
- Understanding of responsive and accessible design standards, with experience designing mobile and desktop interfaces
- Experience working directly with Product Managers, Product Owners, Developers, and QA teams to deliver and refine user-centric features.
Knowledge, Skills, Abilities, and Personal Characteristics:
- Hands-on experience with usability testing (moderated and unmoderated).
- Strong understanding of user-centered design and design thinking principles.
- Proficiency in tools like Figma and Lucidchart.
- Ability to create wireframes, prototypes, journey maps, and user flows.
- Knowledge of responsive design and accessibility standards.
- Comfortable working in Agile/SCRUM teams and participating in sprint ceremonies.
- Excellent communication and collaboration skills with cross-functional teams.
- Detail-oriented with strong problem-solving and visual design skills.
- Self-motivated, adaptable, and able to handle multiple projects in a dynamic environment.
