UC Engineer, Sr. (Voice and Video Collaboration)

2-4 Years

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Early Applicant

Job Description

Details:

Job Description

What will you do

The engineer will be part of the client's IT Infrastructure Unified Communication & Collaboration (UCC) team based in Manila.
Support UCC operations, projects, and other related activities as required.
Research new solutions related to virtual collaboration for our client globally.
Monitor and resolve level-2 UCC tickets, ensuring all incidents are closed within the SLA.
Comply with all IT and Corporate quality and compliance requirements.
Attend virtual meetings as required by operational or project activities; these may occur after office hours.

Job Requirements

Details:

What do you need to succeed

Technical Experience Requirements (experience with at least 2 of below services)

Other virtual collaboration with smart devices or solution in the market
Microsoft Teams (Meeting and Calling)
Zoom Video Conferencing
Mural Whiteboard
Microsoft Whiteboard
Experience related to Virtual Reality solutions or Hololens, Oculus and other Head Mounted Display (HMD) related experience will be advantage

Other Requirements: