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Responsibilities:
● Assists in long-range planning. And in managing projects assigned.
● Provides technical expertise to users by recommending the most appropriate hardware and software products suitable to their needs.
● Provides technical support (evaluation, recommendation, installation, and implementation in conjunction with third-party products
● Provides problem resolution for systems and end-users.
● Analyzes and provides recommendations based on systems requirements
● Performs corrective or preventive maintenance
● Implements procedures and solutions for optimizing systems and software within the department
● Maintains up-to-date documentation and records pertaining to department infrastructure.
● Knowledgeable in developing and conducting technical transfer training programs for other employees at same or lower-level of this series
● Thorough and adept in developing technical diagnostics manuals for colleagues.
● Performs research in support of planning and upgrades/replacement of systems and software
● Ensures systems functionality, integrity and efficiency.
● Performs other related duties as assigned
Qualifications:
● At least 2 years of experience managing file systems, storage environments and network protocols.
● Experience in installing, supporting and maintaining servers and/or other computer systems.
● Experience in planning for and responding to service outages and other problems.
● Experience in OS tuning, performance optimization, capacity planning and automation
● Ability to analyze and resolve complex infrastructure resource and application deployment issues.
● Preferably with experience in cloud technologies with AWS technologies
● Preferably with scripting skills in Shell, Python or Perl
● Flexibility to work extended hours and weekends if necessary
● Willingness to work fully onsite, on a 24/7 shifting schedule
Job ID: 151879419