Travel Sales Team Leader

ABOUT OODC

At One Outsource, our mission is to provide innovative end-to-end business process solutions for our clients every need. Our experienced team has been dedicated to delivering client success every day for over 20 years.

Role Description

Plan, execute, monitor, and optimize digital marketing campaigns to generate qualified leads and support the Australian travel sales pipeline through paid media and performance marketing initiatives. 

Key Responsibilities

• Lead and coach the travel sales team to achieve sales and conversion targets.
• Monitor daily sales performance, productivity, and booking results.
• Handle escalated customer concerns and complex travel inquiries.
• Ensure proper use of GDS, CRM, and sales tools.
• Implement sales strategies and provide regular performance coaching.

Job Qualifications

• Bachelor's degree in Tourism or other related
• Minimum of three (3) years of experience in travel sales within an Online 
• Experience in travel Agency (OTA), travel consolidator, airline sales desk, or travel BPO environment.  
• Minimum of two (2) years of proven experience managing a sales team of five (5) or more consultants with responsibility for achieving sales and conversion targets.  
• Working knowledge of Amadeus, Sabre, or other Global Distribution Systems (GDS) is a must
• Exposure to more than one product line like flights plus hotels, cruise or insurance is a must
• Familiarity with a CRM and with call-recording QA tools is preferred
• IATA accreditation knowledge
• BSP or ADM experience