Provide exceptional customer service by assisting clients with travel booking inquiries.
Utilize Global Distribution System (GDS) software to create and manage travel itineraries.
Communicate effectively in English to ensure clear understanding with clients.
Resolve any issues or challenges faced by customers during the booking process.
Stay updated on travel trends and regulations to provide informed recommendations.
Requirements
Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: 13 years of experience in customer service or travel industry.
Skills and Competencies: Proficiency in English language, excellent customer service skills, strong knowledge of GDS systems, and understanding of the travel industry.
Qualities and Traits: Strong problem-solving skills, attention to detail, and ability to work in a fast-paced environment.
Working Conditions: May require flexible hours to accommodate clients in different time zones.
