TRAVEL GDS CSR ( EAGLE)

Description

• Assist customers in booking and managing travel arrangements using GDS systems.
• Provide high-quality customer service by addressing inquiries and resolving issues promptly.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with travel agents and vendors to ensure seamless travel experiences.
• Stay updated on travel regulations, GDS functionality, and industry trends.
  
  

Location: Mall of Asia (MOA), Pasay City

Work Setup: Onsite

Schedule: Shifting Schedule

Qualifications

High School Graduate, Senior High School Graduate, or College Graduate

At least 1 year of overall work experience

Minimum 1 Year Customer Support Experience

Experience supporting Corporate Travel clients

Hands-on experience with Global Distribution Systems (GDS) such as Amadeus, Sabre, Galileo, or similar platforms

Strong understanding of Customer Experience and Service Excellence

Knowledge Of

• International travel regulations
• Travel insurance
• Airline loyalty and rewards programs
  
  

Excellent communication and problem-solving skills

Willing to work onsite in MOA, Pasay