Travel & Financial Associate. Customer Service Representative. Salary upto 35K.
Travel & Financial Associate. Customer Service Representative. Salary upto 35K.
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- Posted 20 days ago
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Job Description
Description
- Assist customers with travel and financial inquiries, ensuring a high level of satisfaction.
- Process bookings, transactions, and refunds accurately and efficiently.
- Provide information on products, services, and special offers to enhance customer experience.
- Manage and resolve customer complaints and issues promptly and professionally.
- Maintain up-to-date knowledge of travel regulations and financial services.
- Educational Qualifications: Bachelor's degree in Business Administration, Finance, or a related field.
- Experience Level: 3–5 years of experience in customer service, preferably in travel or finance.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Skills and Competencies: Strong problem-solving abilities and attention to detail.
- Qualities and Traits: Ability to work well under pressure and handle challenging situations.
- Responsibilities and Duties: Proficiency in using customer service software and technologies.
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